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FAQs

Q1. Is a month-to-month rental payment slip necessary? If yes, how should it be provided?

While it may not be mandatory to submit a rental payment slip every month, you may be required to provide proof of payment if the Landlord requests it.

If available, you may submit the payment transfer confirmation or transaction receipt as evidence of the payment.

We encourage you to maintain proper records of your monthly rental payments in case the Landlord requests proof of payment in the future.

Q2. What is the “City Gas vs Gas Cylinder Tank” section about?

This section refers to the type of gas supply provided to the unit.

If the property uses City Gas, there will be no gas cylinder tank within the apartment.

You may disregard this clause if it does not apply, as it is part of the standard Tenancy Agreement (TA) template.

Q3. There is no mention of “wear and tear excepted” under the upkeep of premises. Can this be added?

The term “wear and tear” is broad and may be interpreted differently by different parties. To avoid ambiguity, we prefer to follow the current Tenancy Agreement (TA), where normal ageing resulting from ordinary use is treated reasonably, while damage arising from misuse or negligence remains the Tenant’s responsibility.

To ensure clarity and fairness, the condition of the unit will be properly documented at the time of handover with photographs and/or a checklist. This provides protection for both parties, even without specifically adding the wording “wear and tear excepted.”

Q4. Can the dry cleaning of curtains be done at the end of the tenancy instead of every two (2) years?

The requirement for periodic dry cleaning is to ensure that the curtains are properly maintained and do not accumulate excessive dust, dirt, or mould over an extended period. Prolonged neglect may result in damage and higher replacement costs.

Regular maintenance helps to preserve the condition of the curtains throughout the tenancy period.

Q5. What does the rectification cost of SGD 35 per square foot represent? Is it possible to amend the pets clause?

In the Tenancy Agreement (TA), the SGD 35 per square foot is described as a current indicative quotation for the rectification of damage that may be caused by pets, including but not limited to damage to marble or timber flooring, walls, doors, and other surfaces.

This amount serves as a general estimate of potential rectification costs, if required in the future due to pets. The actual cost will remain subject to prevailing market rates and the contractor’s quotation at the time the rectification works are carried out.

The pets clause may be amended accordingly, subject to mutual agreement, to reflect the type of pet permitted under the Tenancy Agreement.

Q6. Is the clause on switching off the main supply a standard clause, and is it necessary? How easy is it to comply?

This is a standard safety clause. It provides that if the flat is left unoccupied for more than one week, the main water and gas supply should be switched off.

The purpose is to prevent accidental leaks or related incidents while no one is present in the unit.

Switching off the main supply is generally a simple process and serves as a precautionary safety measure.

Q7. Is the clause on approval for providing access a standard clause?

Yes, this is a standard clause intended to protect both the Landlord and the Tenant by regulating access to the unit.

For third-party contractors who are not appointed by the Landlord or the Tenant directly, prior notification should be given before granting access. This ensures that all parties are aware of who is entering the premises.

In cases involving urgent MCST or building-related matters, approval will not be unreasonably withheld.

Q8. The clause "the water heater cannot be left on," seems unusual — can it be removed?

The note regarding the water heater is intended as a care guideline rather than a strict prohibition. Its purpose is to prevent potential damage that may occur if the heater is left switched on continuously (24/7).

In practice, tenants are simply advised not to leave the heater on at all times. The inclusion of this note does not prevent normal and reasonable use of the water heater.

Q9. Can the two (2) months’ security deposit be paid upon signing, and the first month’s rental be paid early or mid next week?

Any proposed variation to the standard payment timeline is subject to the Landlord’s approval. Confirmation will be provided once clearance has been obtained.

Q10. May we access the unit after the current tenant has moved out, but before rectification works commence, to take measurements?

Yes, access may be arranged for measurement purposes. Kindly coordinate in advance to schedule a suitable appointment, and access will be facilitated accordingly.

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